Where we work
Managed IT and ERP services across Australia
Cities we support
Melbourne, VIC
Sydney, NSW
Brisbane, QLD
Hobart, TAS
Perth, WA
How remote-first support works
Almost all managed IT work can be done remotely: answering staff requests, managing laptops and phones, administering Microsoft 365, checking backups, patching and changing firewall rules. Doing it remotely is usually faster for your staff, because nobody has to travel.
Some work still needs a person in the room: running cabling, installing network equipment, setting up a new office or meeting the team. For Melbourne clients we come on-site. For clients elsewhere we arrange on-site visits as needed, and we agree how that is handled before we start so it is never a surprise.
ERP and process work follows the same pattern. Process mapping workshops, configuration and training run well online, and we arrange in-person sessions at key moments such as go-live where they help. See our ERP guide for how we approach it.
Services by city
Not in one of these cities? We support businesses elsewhere in Australia on the same remote-first basis. Get in touch and we will tell you plainly whether it works for you.
FAQ
Frequently asked questions
Where is SyncBricks based?
In Melbourne, Victoria. We do not have offices in other cities. We support businesses in Sydney, Brisbane, Hobart, Perth and elsewhere remotely first, with on-site visits arranged as needed.
Can you support a business outside these five cities?
Often, yes. Managed IT and ERP work are mostly delivered remotely. We discuss how on-site needs would be handled before agreeing to work together.
Do you support businesses with several sites in different states?
Yes. Remote management tools and Microsoft 365 work the same in every state, and we plan on-site work for each site as part of the scope.
Talk to us about your ERP or IT
Tell us where things stand and what is getting in the way. We will tell you plainly whether and how we can help.