Managed cybersecurity · Australia

Managed cybersecurity for Australian businesses

Essential Eight assessment and uplift, security monitoring and alerting, vulnerability management and incident response planning. Fully outsourced, or co-managed alongside your own IT team.

Talk to us Essential Eight guide

Why it matters

Security that can be shown, not just assumed

Most businesses believe they are reasonably secure until someone asks them to prove it. An insurer renewal, a large customer's supplier questionnaire or a board question about ransomware quickly shows whether MFA is really enforced everywhere, whether backups can be restored and whether anyone would notice an attacker in the network.

Managed cybersecurity is a dedicated service that answers those questions and closes the gaps. It builds on the baseline in our managed IT security and goes further: a formal assessment against the ACSC Essential Eight, monitoring and alerting, a vulnerability management cycle and a tested incident response plan.

What the service includes

Essential Eight assessment

We assess each of the eight strategies against the ACSC maturity model, record the evidence and give you a plain-language report of where you stand.

Essential Eight uplift

A prioritised plan to reach your target maturity level, then the work itself: MFA, application control, patching, macro settings, admin privileges and backups.

Monitoring and alerting

Security monitoring through tooling suited to your environment, such as endpoint detection and Microsoft 365 alerting, with alerts reviewed and acted on. Where 24/7 monitoring is needed, we arrange it through a specialist provider.

Vulnerability management

Regular scanning of devices, servers and internet-facing systems, with findings ranked by real risk and tracked through to remediation.

Incident response planning

A written plan covering roles, contacts, containment, recovery and reporting obligations, tested with a tabletop exercise so the team knows what to do.

Reporting

Regular, plain-language reporting for owners and boards: what changed, what is still open and what we recommend next.

Co-managed security for businesses with internal IT

Many mid-sized businesses have capable IT staff who are fully occupied keeping systems running. Security work, such as Essential Eight uplift, vulnerability reviews and incident planning, keeps getting pushed back. Co-managed security splits the work: your team keeps day-to-day IT and we take on the security programme, with responsibilities written down so nothing falls between the two.

Outsourced vs co-managed security

Outsourced vs co-managed security
	Fully outsourced	Co-managed
Who does the day-to-day IT	We do, usually as part of managed IT	Your internal IT team
Who owns the security programme	We do, reporting to you	We do, working with your team
Changes to systems	Made by us	Agreed split: some by us, some by your team
Alert handling	We review and respond	Shared, with escalation paths agreed in writing
Best for	Businesses without IT staff	Businesses with IT staff who need security depth
Main risk to manage	Dependence on one provider	Unclear responsibilities, solved by a written responsibility matrix

How an engagement runs

01
Assess
Essential Eight assessment and a review of your existing tools, alerts and backups.
02
Plan
Agree a target maturity level and a prioritised uplift plan with timeframes that suit your team.
03
Uplift
Work through the plan in stages, testing changes with small groups before rolling them out.
04
Operate
Monitoring, vulnerability management and regular reporting continue, with the plan revisited as threats and the business change.

A note on 24/7 monitoring

We do not run our own 24/7 security operations centre. For many small and mid-sized businesses, well-configured controls and alerts reviewed during business hours are the right starting point. Where 24/7 monitoring is needed, we arrange it through a specialist provider and manage that relationship for you.

FAQ

Managed cybersecurity: common questions

What is managed cybersecurity?

It is an ongoing security service: Essential Eight assessment and uplift, security monitoring and alerting, vulnerability management, incident response planning and regular reporting, delivered fully outsourced or co-managed with your IT team.

How is it different from managed IT security?

Managed IT security is the baseline built into our managed IT service. Managed cybersecurity adds a formal Essential Eight assessment, dedicated monitoring, vulnerability scanning and incident response planning, and works whether or not we run your day-to-day IT.

Do you provide 24/7 monitoring?

Not directly. Where 24/7 monitoring is needed, we arrange it through a specialist provider and manage that relationship as part of the service.

Which Essential Eight maturity level should we aim for?

The ACSC asks organisations to choose a target maturity level that suits their environment and the threats they face. Commonwealth government entities are required to reach Maturity Level Two, and many businesses use that as a reference point. The right target also depends on your customers' expectations and any contractual requirements. We help you choose and then plan the steps.

Can you work with our existing security tools?

Usually, yes. We review what you already have and only recommend changes where a tool is not doing its job or is missing.

Do you help after an incident?

Yes. We follow the incident response plan to contain and recover, and help you work through notification obligations and insurer requirements. For larger incidents we help coordinate specialist forensic support.

Need to know where your security really stands?

Start with an Essential Eight assessment. We will tell you plainly what is in place and what to fix first.

Start a conversation How pricing works